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One code.
Total control.

Smart lock automation for hotels and short-term rentals: one code per reservation across every lock brand, issued, rotated and revoked from one console. Every event signed, time-stamped, and audit-ready.

100%
Audit-ready
5-day
Code pre-issued
20+
Lock brands
24/7
Remote control
Access Management interface preview

Access is more than a lock, it’s the first impression of every stay.

Smart lock automation that goes beyond basic code delivery: one unified code per reservation across every lock brand, automated end-to-end, with manual override always one click away.

01 Unified codes

One code per reservation. Every lock. Every door.

No matter how many smart-lock brands are installed, the guest gets one code. Auto-created five days before arrival, synced two days in advance, shared via the channel they used to book.

  • Auto-pre-issue, auto-share, auto-revoke
  • Works across mixed-brand portfolios
  • Never “which code is for which door?” again
Discover access schedules
02 Dynamic updates

Reservation changes? The code follows.

Guest moved to a different unit, stay extended, early check-in approved, the code updates on the fly. No manual intervention. No operational errors. No frantic 11pm calls.

  • Move, extend or shorten reservations live
  • Codes propagate to every linked device
  • Audit trail captures every change
See how the access management works
03 Service-based access

Same code unlocks parking, gym, lounges.

Optional services activate automatically for any additional smart locks tied to the reservation. The guest gets one code; you get one console.

  • Parking, luggage, gym, lounge, all bundled
  • Per-service rules and time windows
  • Instant activation on confirmation
Learn more
04 Manual control

Full automation. With the override always at hand.

Allow early or late access, block by disabling a code, or regenerate if security is ever in question. You stay in the driver's seat.

  • Allow / block / regenerate per code
  • Emergency lockdown disables every lock
  • Per-staff role permissions
See how it works
05 Audit trail

Every entry, signed and time-stamped.

Full audit trail of who entered and when, guests, staff, vendors. Verify check-ins, identify no-shows, maintain visibility. GDPR + SOC 2 ready.

  • Per-door, per-code, per-user logs
  • Filter by date, listing, guest, staff
  • Exportable for compliance review
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And much more

Every lock, every scenario.

From the first impression to the final lockdown, access management designed for messy real-world operations.

Flexible check-in

Grant access at the exact arrival time, or the moment check-in opens.

Cleaning integration

Cleaning staff get notified when a smart lock's battery runs low.

Device monitoring

Status and battery health of every connected lock, live.

Granular control

Manage access per service, parking, gym, amenities.

Secure by design

Every entry logged. GDPR + SOC 2 compliant infrastructure.

Works with your locks

Nuki, Yale, Salto, Brivo, and more.

Fallback code pool

Connectivity drops? Fallback codes keep guests inside.

Temporary codes

Time-limited codes for guests, cleaners, maintenance.

Remote door open

Open doors remotely for guests or staff who need help.

Toggle time

Code lifetime tunable from hours to days.

Remote access choice

Decide which locks can be opened remotely.

Distance-based permissions

Doors only open when the guest is physically near the property.

Team access

Cleaners, maintenance, emergency staff, each with time-bound codes.

Smooth guest journey

Codes and instructions delivered automatically via the Guest App.

Check-in protection

Block facility access until check-in is officially complete.

Auto-revoke at checkout

Allow extended access, or expire codes the moment a stay ends.

Emergency lockdown

Disable every lock instantly to secure the property.

Static locks

Manage lockboxes, numpads, and padlocks with manual codes when a device is not connected.

Extend access

Extend validity for every code on a reservation, including Guest Portal session windows, from one slider.

Service-linked access

Service templates can link to smart locks so parking, gym, and amenity doors follow the same reservation code.

FAQ

Questions, answered.

Still curious? Talk to the team, we’ll show you the platform running on real data from a property like yours.

Talk to sales
Smart lock automation for hospitality generates secure, time-bound door codes per reservation and delivers them on the guest's preferred channel, Airbnb, WhatsApp, SMS, email or the Guest App. One reservation code can cover every lock on a stay across brands like Nuki, Salto and Brivo, with static lockboxes and manual override in the same console. Guestway audits every issue, rotation and revocation so ops teams stay in control without hand-typing codes.
Native integrations with Nuki, Salto, Brivo, Prodatakey and more. New devices ship in days to weeks. See the full list under Smart Locks on the Integrations page, or ask us to add yours.
Yes. Battery levels, online/offline status, and full access logs from the dashboard. Re-send or disable codes on demand.
Yes. Static locks cover lockboxes, numpads, and padlocks with manual code management alongside connected smart locks in the same console.
Yes. The extend-access slider updates validity for every code on a stay, including Guest Portal session windows, without regenerating each lock individually.
Yes. Service templates can link to smart locks so optional services like parking, gym, or lounge access activate on the same reservation code with per-service time windows.
Yes. Use static codes or maintain backup key boxes for emergencies, alongside smart codes.
No. Guests just need their unique code. They can also see it in the Guest App via the link we send them.
Yes. Guestway integrates with Nuki and exposes an Open door button in the guest journey, delivered through the Guest App link or an automated message. Guests tap to unlock remotely during their stay window without installing the Nuki app, so you are not limited to keypad codes. Lock model and Nuki setup still matter, we confirm compatibility during onboarding.

One code. Every lock. Every reservation.

See exactly how Guestway's access stack runs on a property like yours, with manual override always at your fingertips.

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