Smart lock automation for hotels and short-term rentals: one code per reservation across every lock brand, issued, rotated and revoked from one console. Every event signed, time-stamped, and audit-ready.
Access is more than a lock, it’s the first impression of every stay.
Smart lock automation that goes beyond basic code delivery: one unified code per reservation across every lock brand, automated end-to-end, with manual override always one click away.
01 Unified codes
One code per reservation. Every lock. Every door.
No matter how many smart-lock brands are installed, the guest gets one code. Auto-created five days before arrival, synced two days in advance, shared via the channel they used to book.
Guest moved to a different unit, stay extended, early check-in approved, the code updates on the fly. No manual intervention. No operational errors. No frantic 11pm calls.
Smart lock automation for hospitality generates secure, time-bound door codes per reservation and delivers them on the guest's preferred channel, Airbnb, WhatsApp, SMS, email or the Guest App. One reservation code can cover every lock on a stay across brands like Nuki, Salto and Brivo, with static lockboxes and manual override in the same console. Guestway audits every issue, rotation and revocation so ops teams stay in control without hand-typing codes.
Native integrations with Nuki, Salto, Brivo, Prodatakey and more. New devices ship in days to weeks. See the full list under Smart Locks on the Integrations page, or ask us to add yours.
Yes. Battery levels, online/offline status, and full access logs from the dashboard. Re-send or disable codes on demand.
Yes. Static locks cover lockboxes, numpads, and padlocks with manual code management alongside connected smart locks in the same console.
Yes. The extend-access slider updates validity for every code on a stay, including Guest Portal session windows, without regenerating each lock individually.
Yes. Service templates can link to smart locks so optional services like parking, gym, or lounge access activate on the same reservation code with per-service time windows.
Yes. Use static codes or maintain backup key boxes for emergencies, alongside smart codes.
No. Guests just need their unique code. They can also see it in the Guest App via the link we send them.
Yes. Guestway integrates with Nuki and exposes an Open door button in the guest journey, delivered through the Guest App link or an automated message. Guests tap to unlock remotely during their stay window without installing the Nuki app, so you are not limited to keypad codes. Lock model and Nuki setup still matter, we confirm compatibility during onboarding.
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