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Guest Journey

Unified AI Inbox

Stay Connected Across All Platforms

Streamline all guest communication with an AI-powered inbox that consolidates messages from multiple platforms. Get instant translations, automated response suggestions, and intelligent task assignment to ensure guests receive quick and accurate replies. With real-time alerts and risk analysis, managing guest interactions has never been easier.

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AI Assistant
AI Assistant
Provides suggested responses and automates guest communication.
Translations
Translations
Real-time message translation for international guests.
Guest Information Integration
Guest Information Integration
Displays verifications, Airbnb reviews, and profile pictures.
Reservation Risk Score
Reservation Risk Score
Assesses guest reliability based on historical data. Allows for automatically pre-approving guests based on positive score.
Task Management
Task Management
Assign messages to employees and flag important communications.
Sentiment Check
Sentiment Check
Assesses the sentiment of the conversation throughout the stay. Allows for automatically requesting reviews based on positive sentiment.
Mobile Messaging App
Mobile Messaging App
Enables communication on the go.
AI Detection
AI Detection
Identifies emergencies and critical issues.

Guest App

All-in-One Guest App for a Smooth Stay

Deliver an exceptional guest experience with a digital concierge that provides instant access to everything they need. Enable contactless check-ins with smart lock integration, offer personalized upsells, and provide a digital guidebook with house rules, Wi-Fi details, and local recommendations—all within a fully branded web app.

Guest App
Messaging
Messaging
Enables direct communication between guests and property managers within the app.
Digital Check-In & Check-Out
Digital Check-In & Check-Out
Offers contactless procedures, smart lock integration, and step-by-step image-supported instructions for a seamless arrival and departure experience.
Personalized Upsells
Personalized Upsells
Presents tailored offers for early check-ins, late check-outs, and local experiences. Enables seamless purchases directly through the app.
Digital Guidebooks
Digital Guidebooks
Provides comprehensive property details, house rules, and local recommendations. Includes offline access for convenience without internet.
Guest Verification & Security
Guest Verification & Security
Automates ID collection and the management of deposits, damage waivers, and other security-related fees.
Custom Branding
Custom Branding
Aligns the guest app with your property's branding — logos, colors, and contact information — to deliver a consistent experience.
Mood Control
Mood Control
Allows guests to control smart lighting (color and intensity) to create the perfect ambiance.
Temperature Control
Temperature Control
Lets guests adjust the temperature of the property directly from the app.

Review Center

Take Control of Your Online Reviews

Enhance your property's reputation with a centralized review management system. Collect and respond to guest reviews across multiple platforms with AI-generated replies. Gain valuable insights with sentiment analysis, identify trends, and take action to improve guest experiences—all in one intuitive dashboard.

Centralized  Management
Centralized Management
Aggregates reviews from multiple platforms.
AI-Generated Replies
AI-Generated Replies
Automates responses to guest reviews.
Translation Feature
Translation Feature
onverts guest reviews into the preferred language for staff.
Review Analysis
Review Analysis
ses AI to provide summaries and insights from guest feedback.
Data Overview
Data Overview
Presents a full summary of review performance, including scores and trends.
Track Cleaning performance
Track Cleaning performance
See how well your dedicated cleaning team scored based on the review.
Communication performance
Communication performance
See how well your team handled the messages regarding this booking based on the review.
Review Sensitivity
Review Sensitivity
Compare the review with your benchmark review score for the property on all aspects to discover outliers. 

The Perfect Plan for every Business

Flexible Plans with Tailored Pricing to Fit Your Needs

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